Refund and Returns Policy

 

At SportSquabble, we run a no returns policy. We only offer refunds for damaged or mislabeled products.

 

Any claims for misprinted/damaged/defective items must be submitted within 20 days after the product has been received. For packages lost in transit, all claims must be submitted no later than 20 days after the estimated delivery date. Claims deemed an error on our part are covered at our expense.

 

Wrong Address

If an address that is considered insufficient by the courier, the shipment will be returned to the facility it was shipped from. You will be liable for reshipment costs once we have confirmed an updated address with you (if and as applicable). If the package was not returned to sender, then you would have to process a new order to replace the original.

 

Unclaimed

Shipments that go unclaimed are returned to our facility. You will be liable for the cost of a reshipment to you (if and as applicable).

 

Notification for Brazil consumers

Customers residing in Brazil and regretting a purchase must email [email protected] and express their will to return the item within 7 consecutive days after receiving it, providing a picture of the item. The withdrawal request will undergo an evaluation to verify whether the product was used or destroyed, even if partial. In these cases, a refund will not be possible.

 

Notification for EU consumers

According to Article 16(c) and (e) of the Directive 2011/83/EU of the European Parliament and of the Council of 25 October 2011 on consumer rights, the right of withdrawal may not be provided for:

 

1. the supply of goods that are made to the consumer’s specifications or are clearly personalized;
2. sealed goods which were unsealed after delivery and thus aren’t suitable for return due to health protection or hygiene reasons,

 

therefore SportSquabble implements a no returns policy.

 

This Policy shall be governed and interpreted in accordance with the English language, regardless of any translations made for any purpose whatsoever.

 

For more info on returns, please read our FAQs.